Your site
runs your company

1. Site AI（Updating and running your site） 01Updating and running your siteSite AI

   You can update your website’s text, photos, colours and typefaces yourself. Check a draft before publishing, and go back to an earlier state at any time. Tobira Studio keeps the site running.

   • New hours or prices → Rewrite it yourself

     When your hours or prices change, click the text on the page and rewrite it there.

   • A new photo → Replace the photo

     For a new photo, pick the photo on the page and replace it. It is fitted to its frame for you.

   • A mistake after publishing → Go back to the earlier state

     If you notice a mistake after publishing, go back to the earlier state. Every past version is kept.

2. Booking AI（Taking and managing bookings） 02Taking and managing bookingsBooking AI

   Bookings are taken on your site’s booking page, followed by the confirmation email, the reminder the day before, and cancellations. Gift vouchers, discount codes and staff assignment are covered too, and your staff see the day’s bookings on their own dashboard.

   • A new booking → Confirmation and reminder

     When a booking comes in, the customer receives an email confirming the date, time and details. A reminder goes out the day before.

   • Bookings today and tomorrow → One list on the dashboard

     See today’s and tomorrow’s bookings and the staff assigned to them, together on the dashboard.

   • Bookings from booking sites → Into one calendar

     Bookings made on several booking sites are gathered into one calendar, and shown in Google Calendar as well.

3. Inbox AI（Handling email and inquiries） 03Handling email and inquiriesInbox AI

   It reads incoming email and inquiries, sorts them, and replies in your company’s own style. Common questions get an instant auto-reply; anything that needs a decision becomes a draft marked for review. Email goes out from your own address.

   • Incoming email → Sorted into bookings, questions and billing

     Incoming email is sorted into bookings, questions, billing and so on, keeping your inbox in order.

   • Common questions → Auto-reply from what your site says

     Common questions such as prices or hours get an instant auto-reply, based on what is written on your site.

   • Learning mode → Compared with your staff’s replies

     At first it only drafts, and compares each draft with the reply your staff actually sent. Topics that keep passing are switched to auto-reply.

   • Inquiries not yet answered → A notice to your staff

     When an inquiry is still waiting for a reply, your staff are told.

4. Reach AI（Reviews, Google and social media） 04Reviews, Google and social mediaReach AI

   We take care of review replies, your Google business profile and your social media posts together. The AI drafts in your company’s voice, and a person checks before anything goes out. You receive the results every month.

   • A visit → A review request

     The day after a visit, a request for a review is sent.

   • A new review → A draft reply

     When a new review arrives, a reply is drafted.

   • Photos and news on your site → Social media posts

     Social media posts are made from the photos and news on your site.

5. Advisor AI（An advisor and AI training） 05An advisor and AI trainingAdvisor AI

   You get a person who knows your business: a meeting every month, and someone to ask at any time. We also train your staff in using AI.

   • A question for us → Carried into the site and bookings

     Ask us something like "we want to start a new class", and we take care of it through to the changes on your site and bookings.

   • This month’s numbers → Next month’s plan

     From this month’s bookings and inquiries, we decide together what to do next month.

   • Your staff → AI training

     We show your staff how to use AI in their everyday work.

6. Custom AI（Anything else, built for you） 06Anything else, built for youCustom AI

   Talk to us about work that is not listed here. We listen to how your company works, then build a new system that fits it. The services and spreadsheets you already use are connected through your site.

   • Your spreadsheets and records → Connected to your site

     The stock sheets and customer records you use today are connected to your site.

   • Daily manual work → A system that runs by itself

     Tell us the manual work you repeat every day, and we rebuild it so that it runs by itself.

   • After it starts → Watching over it, and changes

     After it is built, we keep it running and make the changes you need.

1. 01Watching

   Drafts only, nothing sent

   Each time a customer writes, the AI drafts a reply in the background. Your staff send theirs. Afterwards the draft and the real reply are compared, and the AI learns what it missed and how you phrase things.

2. 02Apprentice

   Sent with one tap

   On topics where the drafts have become reliable, your staff check and send with one tap. Every correction feeds the next draft.

3. 03Auto-reply

   Only passing topics are sent by the AI

   Only topics that keep passing are answered by the AI itself. Your staff flip the switch, and it can be turned back at any time.

A learned fact is used only after a person approves it. A topic where a reply was ever unsafe, such as one containing personal data, never moves on to auto-reply.